I expect a transmission to last more than 3 years. Original solenoids fail, sooner or later. They move in and out thanks to fluid pressure. This is, by all accounts, not a defect that will likely result in personal injury to any thing but your wallet, but it is of such proportion in the marketplace that the consumer should have somebody to go to bat for them. Today was the most abusive consumer experience I have had in my life.
Trudeau refused to place anything in writing. Now told it is the wheel bearings. I'll tell everyone I know to stay clear of Ford. It has 99,000 miles on it. Please call for customer service and availability at 1-877-866-8372 ex. At 14,000 miles, the malfunction became much more pronounced especially when shifting out of first gear.
Had it to dealership after first bought it and dealership reprogrammed the computer and then at about 38000 miles it started doing it again. After years of use the servo carves a bigger hole in the aluminum case, allowing oil to scape through the bigger hole. Have now been told it is the transmission. Adding insult to injury, the 2002-2005 Explorer also has a massive problem with the. I've been a faithful Ford driver, and they should be there for everyone who supports them by buying their vehicles. There's no need to take the tranny down.
We just purchased a 2002 Ford Explorer. Do not buy anything that is specific for these two. The whine gets worse over time and at this writing my local Ford dealership has had parts on order for 3 weeks with no definitive delivery date. We began having transmission problems about 4 months. We took it to two transmission shops today and they diagnosed it as the vehicle does not have a third gear.
Symptoms: - The car took a long time to shift to most gears, specially 2nd and 5th. Please listen to us, the individual, and help us as we fight for what is right wit the corporation and it's clout. He was so flippant about my time and resources, that when I asked him to arrange a conference call with the regional service representative, he replied if you don't hear from me in four days, give me a call. Even with new parts installed these 2002 models have the same results re-occur in 10-20K miles. These Ford Explorer are lemons if you can't get 40K out of the drive trains. Ford needs to recognize the fact that they messed up somewhere along the way with this vehicle. Vehicle has a non-serviceable transmission cooler.
This assembly controls your vehicle's locks and holds the door shut while driving. I have a 1993 expl that has 200K and no issue. When I told him I would not play tag and needed a daily update until this was resolved, he refused. Later in the day, another leif johnson employee, tony manzano, called to tell me the regional service representative declined to return my call. Original solenoids fail, sooner or later.
I cannot speak to rebuild costs in your area. Now I have to dish out money I don't have to get it fixed. Every request I made was returned with with no, stonewalling or just general contempt. When we brought it into the dealer they said the following would need to be replaced: The solenoid and related parts to fix the issues with the transmission shifting between gears and the rear differential to fix the whining noise. I have taken videos on the entire process, and I have all the information needed. I didn't have the symptoms of a bad solenoid, so I didn't replace it.
These transmissions are also found in Mustangs and Rangers. A recall should be a mandate for the consumer. We heard a large clunk and the car keep skipping. Transmission types: Ford Explorers come with the 5R55S and 5R55W. He then refused to give me a phone number for Ford's regional service manager, wasn't even sure of her name, and did not offer to find out.